Account Features

 

• Can I run my own CGI?
  Yes, you can run your own CGI scripts on our servers. back to top
  
   
• Do you provide a control panel for my clients?
  Yes, all our shared hosting clients and our Resellers' clients will receive their own Cpanel (control panel) at no extra charge! back to top
  
   
• Do you provide a control panel to administer my accounts?
  Yes, our Resellers receive their own WebHost Manager control panel at no extra charge! back to top
  
   
• Do you offer IMAP access?
  Yes. back to top
  
   
• Do you have PHP installed on your servers?
  Yes, we have PHP installed on all our servers. . Since we always keep our servers up to date, we update PHP as soon as a new version comes out. back to top
  
   
• Do you have Perl installed on your servers?
  Yes, we have Perl installed on all our servers. Since we always keep our servers up to date, we update Perl as soon as a new version comes out. back to top
  
   
• Is there an online HTML editor included?
  Yes, a WYSIWYG (What You See Is What You Get) HTML editor is included with every account. back to top
  
   
• Can we use your SSL certificate?
  Absolutely, you and your clients can use our anonymous SSL certificate at no additional cost. back to top
  
   
• Can I really create unlimited domains?
  Yes, if you got the right package and as long as you  are within your account's quotas (i.e. disk space and data transfer), you can create as many or as few accounts as you wish. back to top
  
   
• What Operating System (OS) do you use?
  We run our servers with Linux. back to top
  
   
• Can I have my site hosted with you if I have a Windows OS?
  Absolutely! back to top
  
   

Content and Legal Questions

 

• Do you allow adult content?
  No, we do not allow any adult content on our servers, including but not limited to pornography. back to top
  
   
• Do you allow pirated or illegal content?
  No, we do not allow any illegal content on our servers, including, but not limited to, pirated software, pirated music and any content that is illegal under the Law. back to top
  
   
• Is SPAM allowed?
  No! We do not allow any sending of SPAM and unsolicited emails, whether commercial or non-commercial from our servers. back to top
  
   
• Do you allow child pornography?
  NO! We will never allow child pornography on our servers. If found, such content will be deleted and will be reported to the authorities. back to top
  
   

General Questions

 

• Do you offer a money-back guarantee?
  Yes, we do offer a full 30-day money-back guarantee, no condition or questions asked. back to top
  
   
• What methods of payment do you accept?
  We accept all major credit cards using our payment processor. You can also pay by check bank .
  
  We accept Paypal transfer, checks. back to top
  
   
• Can I use your services to host my own web sites?
  Yes, you cannot sell your accounts, you can use our services to host your own web sites if you wish. back to top
  
   
• Do you administer your own servers?
  Yes, we do administers our own servers. back to top
  
   
• How much do you charge for extra data transfer?
  We only charge $3.00 per GB. We will contact you before charging you. back to top
  
   
• What are the specs of your servers?
  All our servers have a minimum of 2.4 GHz of processing power and 1GB of physical memory. We only use genuine Intel® Pentium® 4 processor-based servers. back to top
  
   
• How long does it takes to activate my account?
  Shared web hosting accounts are now INSTANTLY ACTIVATED. . back to top
  
   
• Are there any hidden costs?
  Absolutely not! back to top
  
   
• Can I host international domains?
  Yes, you can host international domains. back to top
  
   
• Can I access my site with and without the www?
  Absolutely! back to top
  
   
• Do you offer an uptime guarantee?
  Yes! We do offer a 99% uptime guarantee with compensation if we do not meet or exceed it. back to top
  
   
• Can I upgrade my account?
  Yes, you can easily upgrade your account at any time. You do not have to pay any upgrade fee and the upgrade will be completely transparent to you or your clients. To upgrade your account, please email for support in our help desk. back to top
  
   
• Where are your servers located?
  Our servers are located in Florida. back to top
  
   
• How often do you backup the hosting accounts?
  All Hosting Accounts are backed up Weekly and Monthly for your protection. We still recommend that all user perform off-site backups of their sites for their protection. back to top
  
   
• What are your network connections?
  Our Data Centers features high level security, raised flooring, climate-control, UPS power supply, fire suppression system as well as multiple redundant connections to major backbones such as AboveNet, Verio, Williams, UUNET, Level3, Sprint and Verizon. The Data Centers are also equipped with backup batteries and diesel generators, Cisco routers and switches; and is staffed 24x7 by qualified system administrators and engineers. All servers are secured in a state of the art Smart POP; monitored by both on hand technicians, IP cameras and door security via Hand geometry reader; OC3C connections are physically diverse and Sonet protected; dual power feeds backed up with UPS, Rectifiers, Batteries and Generator to ensure our customers have near zero down time. Our Data Centers uses industry-standard SNMP (Simple Network Management Protocol) and provides round-the-clock monitoring of all hardware, including routers, switches, UPS systems, and servers. The Data Centers also monitors power, environmental factors (such as temperature and humidity), generator status, and network connectivity. All critical services/ports are monitored, including FTP, HTTP, SMTP, HTTPS, SSH and POP3. back to top
  
   
• Is it easy to use the control panel?
  Absolutely! Cpanel and WebHost Manager are the two easiest control panels on the market today! back to top
  
   
• Do you overpopulate your servers?
  Never! We will never put more  accounts on a server than it can handle. Some companies put too much reseller accounts per servers to save money and thus the server crashes often. We will never sacrifice reliability. back to top
  
   
• Can I get personalized DNS? Only for dedicated servers
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• Can I customize the order script for my site?
  Absolutely. back to top
  
   
• Can I use your services for just one site?
  Yes, you can use our services even if you only wish to host one web site, what you do with your account is up to you. back to top
  
   
• Do you require a contract?
  No! We do not lock you into any contracts. Unlike some other companies, we do not charge you a penalty fee when you leave. back to top
  
   
• Can I see a demo of the Cpanel control panel?
  Yes. You may click here for demo. back to top
  
   
• Can I see a demo of the Web Host Manager?
  Yes. You may use your control panel. back to top
  
   

How does it work?